berbdt Privacy Policy

Information We Collect

berbdt collects personal data from players in Bangladesh through several channels: directly when you register an account or complete identity verification; automatically when you interact with the platform; and from trusted third-party service providers such as payment processors during deposits and withdrawals. The categories of data we collect are described in detail below.

Data You Choose Not to Provide: Certain data fields are mandatory for account registration and KYC compliance (full name, date of birth, contact details, and identity documents). If you decline to provide mandatory data, berbdt may be unable to open your account, process withdrawals, or continue providing services to you. Optional data fields are clearly marked as optional within the platform's forms and settings panels.

Data Collected About Minors: berbdt's platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that data belonging to a person under 18 has been submitted, the associated account will be closed immediately and all data deleted or suppressed in accordance with our KYC obligations. If you are a parent or guardian and believe a minor has registered on berbdt, please contact [email protected] immediately.

How We Use Your Data

berbdt processes your personal data only where a clear and documented lawful basis exists for doing so. The primary lawful bases we rely on are: performance of the contract between you and berbdt (i.e., operating your account and delivering the betting and gaming services you have requested); compliance with legal obligations (including anti-money laundering, age verification, and fraud prevention requirements); and our legitimate interests in operating a secure, fair, and commercially sustainable platform.

• Account Management: To create, maintain, and administer your berbdt account, including processing your registration, verifying your identity through KYC, resetting passwords, and managing account preferences and responsible gaming settings.
• Payment Processing: To process deposits made via bKash, Nagad, Rocket, Upay, and bank transfer, and to process withdrawal requests to your verified payment method. Financial data is shared with payment processors solely for the purpose of completing transactions.
• Service Delivery: To provide access to berbdt's full suite of products including cricket betting (BPL, T20 World Cup, IPL, bilateral series), live casino games powered by Evolution Gaming, Pragmatic Play Live, and Ezugi, slot titles, and instant games.
• Customer Support: To respond to your enquiries, complaints, and dispute submissions via email at [email protected], and to maintain records of support interactions for quality assurance and training purposes.
• Fraud Prevention & Security: To detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, use of prohibited software, and any other activity that breaches berbdt's Terms & Conditions or applicable law.
• Legal Compliance: To fulfil berbdt's obligations under applicable anti-money laundering regulations, to respond to lawful requests from regulatory authorities or law enforcement agencies, and to retain records as required by law.
• Platform Improvement: To analyse aggregated, anonymised usage data in order to improve berbdt's platform performance, user experience, game selection, and feature development. Aggregated analytics data does not identify individual players.
• Responsible Gaming: To monitor gaming behaviour for indicators of problem gambling and to proactively administer responsible gaming tools including deposit limits, session timers, and self-exclusion in accordance with your instructions and berbdt's responsible gaming obligations.
• Promotional Communications: To send you information about berbdt promotions, bonuses, and new game releases where you have opted in to receive such communications. You may withdraw consent for marketing communications at any time by contacting [email protected] or using the unsubscribe link in any promotional email.

Data Sharing & Disclosure

berbdt does not sell your personal data to any third party. We share your data only in the specific, limited circumstances described below, and only with parties who are contractually bound to handle your data securely and in accordance with this Privacy Policy.

• Payment Service Providers: Your financial data is shared with payment processors (including bKash, Nagad, Rocket, Upay, and banking partners) solely for the purpose of completing the deposit or withdrawal transaction you have initiated. These providers operate under their own privacy frameworks and berbdt is not responsible for their internal data handling practices beyond the data shared at the point of transaction.
• Game Content Providers: When you play games powered by third-party studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, or Spribe, your gaming session data (user identifier, stake, game outcome) is transmitted to those studios' servers to operate the game. These studios are contractually bound to process this data only for game-delivery purposes.
• Identity Verification Partners: During the KYC process, identity documents and verification data may be processed by a contracted third-party KYC verification service. These partners are bound by strict data processing agreements and may not use your data for any purpose other than identity verification on behalf of berbdt.
• Legal & Regulatory Authorities: berbdt may be required by law to disclose your personal data to regulatory bodies, law enforcement agencies, or courts. Such disclosures will be made only to the extent legally required and, where permitted, we will notify you of such disclosure.
• Anti-Fraud & AML Screening: berbdt may share data with industry-recognised fraud prevention and anti-money laundering screening services where there is a legitimate suspicion of fraudulent activity or financial crime. Records of such screenings are retained for the minimum period required by applicable regulations.
• Business Transfers: In the unlikely event that berbdt undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any changes to the Privacy Policy that result from it, with adequate notice provided before your data becomes subject to a different privacy framework.

International Transfers: Some of the third-party providers described above (particularly game studios and technology infrastructure partners) may process data in jurisdictions outside Bangladesh. Where such transfers occur, berbdt takes reasonable steps to ensure that appropriate contractual safeguards are in place to protect your personal data during international transfer.

Cookies & Tracking Technologies

berbdt uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to remember your preferences, and to analyse how the platform is used so we can continue improving it. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain executable code and cannot access files on your device outside of what is placed by the platform itself.

Managing Cookies: You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that blocking strictly necessary cookies will prevent the berbdt platform from functioning correctly and you will not be able to log in or place bets. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

Local Storage & Session Storage: In addition to cookies, berbdt may use browser local storage and session storage to retain temporary data on your device (for example, your active game state). This data is cleared when you close your browser session or log out, and is not transmitted to berbdt's servers independently of normal platform communication.

Data Security Measures

berbdt implements a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. While no online platform can guarantee absolute security, berbdt's security posture is designed to meet or exceed the standards reasonably expected of a consumer-facing financial and gaming platform serving Bangladesh.

• SSL/TLS Encryption: All data in transit between your browser or mobile device and berbdt's servers is encrypted using TLS 1.2 or higher. The presence of the padlock icon in your browser address bar confirms this encryption is active.
• Encrypted Data at Rest: Sensitive data stored on berbdt's servers — including identity documents, financial records, and password hashes — is encrypted at rest using AES-256 or equivalent standard. Passwords are stored as salted cryptographic hashes and are never recoverable in plain text, even by berbdt staff.
• Access Controls: Access to player personal data within berbdt's internal systems is restricted on a strict need-to-know basis. Staff members can only access the minimum data necessary to perform their role. All internal data access is logged and subject to periodic audit.
• Two-Factor Authentication: berbdt's administrative systems use two-factor authentication to prevent unauthorised internal access. Players are encouraged to use strong, unique passwords for their berbdt accounts.
• Incident Response: berbdt maintains a documented data breach response plan. In the event of a security incident that affects your personal data, berbdt will assess the risk, take containment steps, and notify affected players in a timely manner consistent with applicable data protection obligations.
• Third-Party Security: Vendors who process personal data on berbdt's behalf are required to demonstrate adequate security standards as a condition of their data processing agreement. berbdt conducts due diligence on critical data processors before engagement.

Data Retention Periods

berbdt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The table below summarises berbdt's standard retention periods by data category. Where a legal obligation requires a longer retention period, that obligation takes precedence.

When a retention period expires and no other legal obligation requires continued retention, berbdt will securely delete or irreversibly anonymise the relevant data. Anonymised data (data from which all identifiers have been removed and which cannot be re-identified) may be retained indefinitely for statistical and analytical purposes.

Your Privacy Rights

As a berbdt player, you hold a number of rights in relation to the personal data we hold about you. berbdt is committed to honouring these rights promptly and without creating unnecessary barriers. All requests relating to your privacy rights should be submitted to [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 days of receipt.

• Right of Access: You have the right to request a copy of the personal data berbdt holds about you, together with information about how that data is used and with whom it is shared. This is sometimes called a Subject Access Request (SAR). There is no fee for a standard SAR, though berbdt reserves the right to charge a reasonable administrative fee for manifestly unfounded or excessive requests.
• Right to Rectification: If you believe any personal data berbdt holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain contact details (such as your email address and phone number) directly through your account settings panel.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and no other legal basis applies), or where the data has been unlawfully processed. Note that berbdt may be unable to fully erase data that is subject to a legal retention obligation, such as AML records. In such cases, berbdt will suppress the data so it is no longer actively processed while retaining it for the minimum legally required period.
• Right to Restriction: You have the right to request that berbdt restricts processing of your personal data in certain circumstances — for example, while you contest the accuracy of data held, or while an objection to processing is being evaluated.
• Right to Object: You have the right to object to berbdt's processing of your personal data where that processing is based on legitimate interests rather than a legal obligation. berbdt will assess your objection and cease or modify processing unless compelling legitimate grounds override your interests.
• Right to Data Portability: Where berbdt processes your data by automated means on the basis of consent or contract, you have the right to receive a structured, machine-readable copy of your personal data in a commonly used format (such as CSV or JSON).
• Right to Withdraw Consent: Where berbdt processes your data on the basis of your consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

Policy Updates & Contact

berbdt reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, applicable laws, or regulatory requirements. When we make a material change to this Privacy Policy, we will update the "Last Updated" date at the top of the page and, where the change is significant, notify registered players via the email address associated with their account. We encourage all players to review this Privacy Policy periodically to stay informed about how we protect your personal data.

Continued use of the berbdt platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Privacy Policy, you should close your account and request deletion of your personal data by contacting [email protected] before the revised policy takes effect.

Questions & Complaints: If you have any questions about this Privacy Policy, wish to raise a concern about how your data has been handled, or want to exercise any of your privacy rights, please contact the berbdt data support team. berbdt is committed to resolving all data-related concerns fairly and transparently. If you are not satisfied with our response to a complaint, you may wish to seek independent advice on your options under applicable data protection law.